Terms and Conditions

Tailor Fit, LLC ("Tailor Fit," "we," "us," "our")
Effective date: November 13, 2026
Contact: contact@gettailorfit.com

The short version

This summary is part of these Terms, but please read all of them.

You must be 18 or older to buy. Our products are dietary supplements for adults.
Custom formulas are made to your choices. You choose the ingredients and amounts. You are responsible for reviewing them, and their warnings, before you order, for deciding whether they are right for you, and for how you use them. Ask your doctor first if you are pregnant or nursing, take medication, or have a medical condition.
We are responsible for making your order as you ordered it, labeling it accurately, and shipping it to you in good condition.
No returns. Orders are made to order and can't be resold, so please don't send anything back to us. You can cancel until production starts. If your order arrives damaged, wrong, or incomplete, tell us within 7 days after it is delivered and, once we confirm the problem, we'll send a replacement (Section 12).
Orders are processed in 2–3 business days and ship only within the United States.
California: starting with orders placed on or after January 1, 2027, we can't accept orders that contain creatine for shipment to California addresses.
These Terms limit some of our liability and include rules for resolving disputes (Sections 19–22).

1. Agreeing to these Terms

These Terms are a contract between you and Tailor Fit. They apply when you use gettailorfit.com (the "site") or buy from us.

To place an order, you must agree to these Terms by checking the box at checkout. Checking that box and placing your order means you have read and agree to these Terms. If you don't agree, please don't place an order. By using the site without ordering, you agree to Sections 13–17 and 22–26 as they apply to site use.

Our Privacy Policy explains how we handle personal information. It is a separate document; please read it too.

2. Who can buy

You must be at least 18 years old and able to enter into a binding contract. We do not sell to anyone under 18. By placing an order, you confirm that you are 18 or older.
You may buy only for your own personal use, not for resale.
We ship only to addresses in the United States (all 50 states and the District of Columbia). We don't ship outside the United States, and the site is intended for people in the United States.

3. Our products are dietary supplements

Our products are dietary supplements. They are not drugs.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
Information on the site, including the ingredient guide, is general information about nutrition and fitness. It is not medical advice and doesn't replace advice from your doctor or other healthcare provider.
The label on your product controls. If anything on the site differs from the Supplement Facts and warnings on the label you receive, follow the label.
Results vary from person to person. We don't promise any particular result from any product.
Athletes: if you are subject to drug testing, it is your responsibility to check every ingredient against your sport's or employer's rules before you use a product.

4. Custom formulas: your choices and your responsibility

Our builder lets you choose the ingredients, amounts and flavor in your formula. We then make the product to the formula you order.

What you are responsible for:

You are ordering a custom dietary supplement that you designed. We don't design it for you, and we don't evaluate whether it is right for your health.
Before you order, reviewing every ingredient, every amount, and every warning shown in the builder, on the product page, and in your cart.
Deciding whether your formula is appropriate for you, and talking to your doctor before use, especially if you are pregnant or nursing, take any medication, have a medical condition, have allergies or food sensitivities, or are sensitive to caffeine or other stimulants.
How you use the product: following the label, not exceeding the serving size, and counting what you get from other sources (for example, caffeine from coffee, tea, energy drinks or other supplements).
Not giving the product to anyone else. A custom formula is chosen by you, for you. Never give it to anyone under 18.

Builder limits are not a safety guarantee. The builder sets a minimum and maximum amount for each ingredient based on published research and common serving sizes. Those limits can't account for your health, your medications, your allergies, or what you take from other products.

You accept the risks of your choices. You accept the risks that come from the ingredients and amounts you choose and from how you use the product, including how it combines with your medications, other supplements, foods, caffeine from other sources, allergies, health conditions, pregnancy or nursing.

What we are responsible for: making your product with the ingredients and amounts you ordered, labeling it accurately, and shipping you the right order in good condition. Nothing in these Terms limits our responsibility for those things, or any responsibility that the law does not allow us to limit.

We may refuse or cancel any formula we believe may be unsafe or that we can't make. If we do, we'll refund what you paid for it. We may change, add or remove ingredients and builder options at any time. Photos, colors and descriptions are for illustration; flavor and appearance can vary from batch to batch.

5. Ready-made products

For ready-made products, we chose the formula. Section 4's responsibilities about reviewing the ingredients, amounts and warnings, deciding whether the product is right for you, talking to your doctor, and how you use the product still apply to you.

6. Health and safety

Use products only as directed on the label. Don't exceed the serving size.
Read the warnings shown for each ingredient and product. Some ingredients, such as caffeine and melatonin, carry their own warnings.
Not for anyone under 18. Keep out of reach of children.
If you have a bad reaction, stop using the product, contact your healthcare provider, and tell us at contact@gettailorfit.com so we can look into it. If you think you have a medical emergency, call 911.

7. Prices, taxes and payment

Prices are in US dollars and can change at any time. The price shown at checkout when you place your order is the price you pay for that order.
Sales tax and shipping charges, if any, are shown at checkout before you pay.
Payment is taken when you place your order. You confirm that you are authorized to use the payment method you give us. Payments are handled by our checkout and payment providers (see our Privacy Policy).
If a price or product description on the site is wrong, we may correct it and cancel any affected order with a full refund, even after we've confirmed it.
If we offer a promotion, its terms will be shown with it.

8. Placing and accepting orders

Your order is an offer to buy. We accept your order when we send you the order confirmation email. We may still cancel an order after accepting it if we can't make it safely, if an item is unavailable, for a pricing or description error, for suspected fraud, or if we can't ship to the address. If we cancel, we'll tell you and refund what you paid for the cancelled items.

9. Cancelling your order

You can cancel your order until we start production. Email contact@gettailorfit.com or use the form on our Contact page as soon as possible, and include your order number. If production hasn't started, we'll cancel the order and promptly refund your original payment method. If production has already started, we can't cancel it, but Section 12 still applies if your order arrives damaged, wrong, or incomplete. We'll confirm by email whether your cancellation was accepted.

10. Shipping

Where we ship: addresses in the United States, including the District of Columbia, except as described in Section 11.
Processing time: every order is made to order. Processing takes 2–3 business days from when your order is placed, for both custom and ready-made products. Processing time is the time we need to make and pack your order before we hand it to the carrier. Business days are Monday through Friday, not including US federal holidays. Orders placed on a weekend or holiday begin processing the next business day.
Delivery time: after we hand your package to the carrier, delivery time depends on the carrier and your location. Carriers can be delayed by weather, volume and other things outside our control.
Shipping costs: shown at checkout before you pay.
If we can't ship on time: if we learn we can't ship your order within the processing time, we'll tell you before that time runs out, explain why, and give you a new shipping date if we can. You can either agree to the delay or cancel your order for a prompt, full refund to your original payment method. If you agree to wait, or we've told you the new date and you haven't asked to cancel, we'll ship by that date.
Your address: please check your shipping address before you order. If a package comes back because the address was wrong or incomplete, contact us and we'll tell you your options.
Risk of loss: responsibility for loss of or damage to your order passes to you when the carrier delivers it to your shipping address. If the carrier confirms your package was lost before delivery, we'll send a replacement. If tracking shows delivered but you can't find your package, contact us and we'll look into it with the carrier.

11. California and creatine

Because of California law, starting with orders placed on or after January 1, 2027, we can't accept orders that contain creatine for shipment to California addresses. This covers ready-made products and custom formulas that contain creatine. It covers the whole order: if any item contains creatine, we can't accept the order for shipment to a California address until the creatine item(s) are removed. Orders with no creatine ship to California as usual.

12. Returns, refunds and replacements

No returns. We do not accept returns or exchanges, including for change of mind, taste preference, or buyer's remorse. Every order is made to order, and because these are consumable products, we can't restock or resell them. Please don't ship any product back to us. We won't ask you to, and nothing in these Terms requires it.

Damaged, wrong or incomplete orders: tell us within 7 days of delivery. If your order arrives damaged, with the wrong item, or with something missing, you don't need to send anything back. You only need to tell us, the way described below, within 7 days after the delivery date. The 7-day deadline is for telling us. It is not a deadline to mail anything, and no package needs to reach us.

When the 7 days start: on the delivery date shown in the carrier's tracking for your package. If tracking doesn't show a delivery date, they start on the carrier's estimated delivery date; if there is no estimate either, they start on the day your package arrived.
What counts: damaged means the product arrived broken, open, leaking, crushed or otherwise not in good condition; wrong means you received a different item, formula or flavor than you ordered; incomplete means an item from your order is missing, or part of an item is missing.
For your safety: please don't use a product that arrived open, leaking or with a broken seal, or a product that isn't the one you ordered.

How to tell us:

Use our Damaged, Wrong, or Incomplete Orders form within 7 days after delivery. If you can't use the form, email contact@gettailorfit.com within the same 7 days with the same information.
Include your order number and the email address you used to order.
Choose the reason and give us what it needs:
- Damaged: a photo of the damaged product is required. More photos, such as of the box, are welcome but not required.
- Wrong or incomplete: no photo is required, but please clearly explain what is wrong or what is missing, for example which item or flavor you received instead of the one you ordered, or which item, or which part of an item, didn't arrive.

What happens next:

We'll review your request and reply by email. Sending a request doesn't by itself mean it is approved; we may contact you if we need more information.
If we confirm your order arrived damaged, wrong or incomplete, we'll send a replacement at no cost to you, of the damaged or wrong item, or of what's missing.
If we can't make or send a replacement (for example, an ingredient is unavailable), we'll contact you to work out a fair solution, which may include a refund.

Lost packages are different. If your package never arrived, see "Risk of loss" in Section 10. You don't need to use the order-issue form or send photos for a lost package; email contact@gettailorfit.com or use the form on our Contact page.

Not covered: requests made more than 7 days after the delivery date, and orders that arrived as you ordered them but you don't like the ingredients, amounts or flavors you chose.

Refunds we owe under these Terms (for example, for a cancelled order) go to your original payment method.

13. Accounts and saved formulas

If you create an account, keep your login private and give us accurate information. You are responsible for activity on your account. Tell us at contact@gettailorfit.com if you think it has been misused. Saved formulas ("presets") are stored for your convenience; we don't promise to keep them available forever.

14. Reviews and content you send us

If you submit a review or other content, you confirm it is truthful, based on your own experience with the product, and not written in exchange for payment, free product or anything else of value unless you clearly disclose that. You keep ownership of what you write, and you give us a free, non-exclusive, worldwide right to display, edit for length or formatting, and share it on our site and in our marketing. We may remove content we believe is false, abusive, off-topic, or that includes personal or medical information. We do not remove reviews because they are negative.

If you send us ideas or suggestions, we may use them without any obligation to you.

15. Using the site

We give you a limited, personal, non-transferable right to use the site to learn about and buy our products.
Don't misuse the site. For example: don't try to break, overload, or get unauthorized access to it; don't scrape it or use bots (other than normal search engines); don't submit false information or anyone else's personal information; don't infringe anyone's rights; and don't use the site for anything unlawful.
The site may link to websites or services run by others. We don't control them and aren't responsible for their content or practices.
If you have trouble using any part of the site, email contact@gettailorfit.com and we'll help you find information or place an order.

16. Our content and trademarks

The Tailor Fit name and logo, the site's design, text, images and the ingredient guide belong to us or our licensors. You may view and print pages for your personal, non-commercial use. Anything else needs our written permission.

17. Privacy and communications

Our Privacy Policy explains what personal information we collect and how we use and share it. We do not sell your personal information.
You agree that we may send you notices, order confirmations, receipts and other communications about your orders and these Terms by email, and that these electronic communications satisfy any requirement that they be in writing. Please keep your email address current.
Order, shipping and account emails are not marketing. If we send marketing email, every message will include a clear way to unsubscribe.

18. Subscriptions

We don't currently offer subscriptions. If we offer them in the future, the price, billing schedule, renewal terms and how to cancel will be shown clearly before you subscribe, and additional terms will apply.

19. Warranties and disclaimers

We promise to make your product with the ingredients and amounts you ordered and to ship it to you in good condition; Section 12 explains what we do if an order arrives damaged, wrong or incomplete.

THE SITE AND ITS CONTENT, INCLUDING THE INGREDIENT GUIDE AND THE BUILDER'S INGREDIENT RANGES, ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DON'T PROMISE THAT THE SITE WILL BE ERROR-FREE OR ALWAYS AVAILABLE, OR THAT ANY PRODUCT WILL PRODUCE ANY PARTICULAR RESULT FOR YOU.

BECAUSE YOU CHOOSE THE INGREDIENTS AND AMOUNTS IN A CUSTOM FORMULA FOR YOUR OWN PURPOSES, TO THE EXTENT THE LAW ALLOWS, WE DISCLAIM ANY IMPLIED WARRANTY THAT A CUSTOM FORMULA IS FIT FOR ANY PARTICULAR PURPOSE.

Some states don't allow certain warranties to be disclaimed, so some of this section may not apply to you. Nothing in these Terms limits any rights you have by law that can't be waived.

20. Limits on our liability

TO THE EXTENT THE LAW ALLOWS:
(A) WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, ARISING FROM THESE TERMS, THE SITE OR OUR PRODUCTS; AND
(B) OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO AN ORDER IS LIMITED TO THE AMOUNT YOU PAID FOR THAT ORDER.

These limits do not apply to (1) personal injury or death caused by our negligence or by a product we made or labeled incorrectly, (2) our fraud or intentional misconduct, or (3) any liability the law does not allow us to limit. Some states don't allow these limits, so they may not apply to you.

21. Claims caused by you

You agree to cover our reasonable losses and costs, including reasonable attorneys' fees, from claims made by other people that are caused by: (a) your breach of these Terms; (b) your misuse of the site; (c) your reselling a product, or giving a product to anyone under 18; or (d) false information you gave us, such as your age. This does not apply to the extent a claim is caused by our own negligence, a product we made or labeled incorrectly, or our breach of these Terms.

22. Disputes and governing law

Let's try to fix it first. If you have a problem with an order or with us, please email contact@gettailorfit.com and describe it. Before either of us files a lawsuit, we each agree to try in good faith to resolve the problem informally for 30 days. This doesn't stop either of us from going to small claims court.

Governing law. These Terms are governed by the laws of the State of Utah and applicable federal law, without regard to conflict-of-law rules. If you live outside Utah, you keep any protections that the law of your state gives you and that can't be waived by agreement.

Where. Any lawsuit about these Terms, the site or our products will be brought in the state or federal courts located in Utah County, Utah, except that either of us may bring an individual claim in small claims court in the county where you live or in Utah County, if the claim qualifies.

23. Things outside our control

We aren't responsible for delays or failures caused by events outside our reasonable control, such as severe weather, natural disasters, carrier or supplier disruptions, power or internet outages, or government action. This does not change your right to cancel and get a prompt refund if we can't ship on time (Section 10).

24. Suspending or ending access

We may suspend or end your access to the site or your account, or decline orders, if you break these Terms or we reasonably believe it's needed to prevent fraud or harm. Sections that by their nature should continue (such as Sections 4, 12, 14 and 19–26) continue to apply after that.

25. Changes to these Terms

We may update these Terms. We'll post the new version on this page and change the effective date at the top. Changes apply to orders placed after the new effective date; the Terms you agreed to when you placed an order apply to that order. If you keep using the site after a change, the updated Terms apply to your use of the site.

26. General

Whole agreement. These Terms (including any terms shown to you at checkout) are the whole agreement between you and us about the site and your purchases.
If part is unenforceable, the rest still applies, and the unenforceable part will be applied as fully as the law allows.
No waiver. If we don't enforce part of these Terms right away, we can still enforce it later.
Transfer. You may not transfer your rights under these Terms. We may transfer ours, for example if Tailor Fit is sold or merges.
Headings and examples. Headings are for convenience. Words like "including" and "for example" mean "including, without limitation."

27. Notice for California customers

Under California Civil Code Section 1789.3, California customers are entitled to this notice: Tailor Fit, LLC can be reached at contact@gettailorfit.com. We don't charge any fee to use the site; product prices, taxes and shipping charges are shown at checkout. To resolve a complaint, please contact us first. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

28. Contact

Tailor Fit, LLC
Email: contact@gettailorfit.com · or use the form on our Contact page.